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SERVICEME NEXT V4.1

Release Date: 10/2025
Version: V4.1

Update Summary​

The V4.1 release focuses on comprehensive upgrades in AI Studio (Agent module), system and security management, and orchestration capabilities enhancement.
New intelligent agent (Agent) and token management features have been added, document translation and security policies optimized, further improving the system's flexible configuration and security control framework, comprehensively enhancing the platform's intelligence and manageability.

Major Updates​

AI Studio / Agent Management​

Core Highlights​

Supports multi-level Agent and MCP management from individual to organizational levels, provides pre-built templates, intelligent document translation capabilities (including PDF), App and Skill management entry points, and allows publishing Agents as MCP Servers callable by other Agents, enhancing orchestration and reuse capabilities.

New Features​

  • Multi-level Agent/MCP Creation: Regular users can create personal Agent/MCP; administrators/super admins can create advanced, shared, and organizational-level Agent/MCP (supports advanced orchestration with UI).
  • Configurable Bottom Menu: Supports configuring custom bottom menus and redirect URLs via environment variables in the backend.
  • Pre-built Agent and MCP Templates: Provides industry-classified pre-built Agent/MCP templates to accelerate creation and deployment.
  • AI Translator (Document Translation): Supports fast translation of PDF documents, importing local corpora/language packs, and intelligent translation and alignment of document content by language.
  • App Management Optimization: Added Deep Research entry; supports PDF translation download, corpus import, and knowledge preview; retains existing method of accessing apps via Link address (frontend direct creation of new Apps not yet supported).
  • Skill and Model Marketplace Pre-built: Opens capabilities for low-resource language models and machine learning models (Coming Soon), facilitating expansion of various model types.

Identity & Security​

Core Highlights​

Establishes a unified and controllable permission and token system, enhances personal privacy (PII) identification and content review capabilities, provides centralized management of sensitive words and content review models, improving platform security compliance.

New Features​

  • PII Personal Identity Information Recognition and Policies: Supports identification and configuration of prompts, masking, and prohibition policies for sensitive personal information.
  • Unified Token Management (Access Token): Upgrades scattered API Key management to a centralized Access Token system, supports binding with users/permissions and lifecycle management.
  • Token Supported Scopes: Access Token API supports usage for Agent configuration queries, FAQ list OpenAPI, and MCP Server calls published by Agents.
  • Content Review Models and Sensitive Word Management: Supports enabling content review mode, setting confidence thresholds, and CRUD operations on sensitive words for platform-level control.

System & Monitoring​

Core Highlights​

Enhances environment variable, license, and system prompt management capabilities, strengthens logging and monitoring, supports recording key operation logs by product function for auditing and troubleshooting.

New Features​

  • License Management: Clearly displays users, user count, enterprise Agent count, and validity period to prevent overuse.
  • System Prompt Maintenance: Displays and maintains platform-wide configurable system prompts in a list format.
  • Enhanced Log Management: Records core module logs by product function (including knowledge base, data management, permission management, sensitive words, intelligent agent calls, etc.) for easy querying and auditing.

Basic & Advanced Orchestration and MCP Servitization​

Core Highlights​

Enhances basic and advanced orchestration capabilities, supports node-level system parameter input, and publishes Agents as MCP Servers callable by other Agents or external systems, improving reusability and servitization.

New Features​

  • MCP Server Publishing Capability: Supports publishing Agents as MCP Servers, serving as service nodes callable by other Agents (V4.1).
  • Basic Orchestration Enhancements: Supports configuration of whether to include file content and preview/debug of already set content.
  • New Advanced Orchestration Features: Adds configuration nodes to support system parameter input, supports editing nodes with system parameter input and debugging tools, supports trial runs and error detection of running flows.
  • PWA / Entry Optimization: Supports packaging URLs into desktop icons to improve access convenience.